Words have power. When used properly, they effectively communicate your message, the emotion behind it, and your confidence in the matter. On the other hand, improper words or "weak" words serve to call your authority and expertise into question.
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You've been there before. You're listening to an employee, a colleague, or a loved one talk about the latest challenge in business or with family. You're doing your best to follow, but five minutes into the conversation, all you can hear in your head is:
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As a leader, you are expected to be the shepherd of your team or company. You must guide your employees, stand as a symbol of strength for your team, and direct the day-to-day operations, all while managing change and keeping an eye to the future.
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