When your employees are happy, you can tell. There's this energy in the office. A positive hum that can be felt throughout the building and reaches your customers. Business is booming!
When you think back through your career and your life, how many misunderstandings, disagreements, and all-out wars have occurred because of poor communication?
Words have power. When used properly, they effectively communicate your message, the emotion behind it, and your confidence in the matter. On the other hand, improper words or "weak" words serve to call your authority and expertise into question.
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